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Wojtek Kosinski

Head of eCommerce Operations - International

London, UK

I'm proud of...

  • Achieving within budget and with minor delay, a rebuild and rollout of the core ecommerce websites (powered by Salesforce Commerce Cloud) for 20 markets across EMEA and APAC, resulting in more than double conversion rate. Working side by side with Director of eCommerce and Consumer Experience.
  • Managing development and delivery of a multilingual, multi country POS system integrated with Microsoft Dynamics AX, streamlining store operations. Achieved with an in-house team of developers.
  • Significantly reduced workload for customer service and finance departments by developing order management system. Pulling orders from websites, Amazon seller central and POS, then pushing them in correct format into Microsoft Dynamics AX. Achieved with an in-house team of developers and offshore AX support team.
  • Building and rolling out a fully translatable non-ecommerce web platform for over 70 countries and languages, giving our smaller markets a strong web visibility, aligned with global brand image.
  • Managing offshore team to achieve continuous delivery for over 20 ecommerce websites.

Experience

Director ECom Technology International @ Tempur Sealy International

Jan 2021 – Present (~1m)

Hayes, London, United Kingdom

Head of eCommerce Operations - International @ Tempur Sealy International

Oct 2013 – Jan 2021 (~7y 4m)

Hayes, London, United Kingdom

Responsibilities:

  • Development and maintenance of 20 ecommerce websites on SalesForce Commerce Cloud (formerly Demandware) with help from a development agency,
  • Development of a wide range of website and operations supporting web based systems and tools,
  • Working with a development agency to continuously improve company website,
  • Negotiating terms with third party platforms and integrating their various APIs with company systems,
  • Supporting payment processes through online payment gateways: Ingenico, Klarna, PayPal, Braintree, Amazon Pay,
  • Troubleshooting and constantly improving order flow process from website and in-store app to ERP system (Microsoft Dynamics AX),
  • Management of company external DNS,
  • Access control and change approval for GTM tags, Google Analytics events and various Google API console projects,
  • Budgeting for my department,
  • Creation of CARs with associated simple business cases,
  • Helping legal team with any technical aspects of GDPR related matters,
  • Travel to local markets to support and automate where possible their local operations,
  • Direct hiring and management of a dynamic team of contractors and full time developers.

Senior Web developer @ Tempur Sealy International

Feb 2011 – Oct 2013 (2y 9m)

Hayes, London, United Kingdom

I was the only web developer supporting 20+ ecommerce (SF Commerce Cloud) websites and over 70 non-ecommerce (custom built) websites. On top of that I was solely responsible for development and support of a vast range of web based business applications.

Web developer @ TK Maxx

Sep 2010 – Aug 2011 (1y)

Watford, London, United Kingdom

I've rebuilt the whole website on Venda ecommerce platform. Later I developed a series of custom Facebook applications and a custom built, static and media rich website for Homesense. They did not want to let me move on, and we settled on a freelance / per project relationship.

Web developer @ Monsoon Accessorize

Feb 2010 – May 2011 (1y 4m)

London, United Kingdom

Maintaining and developing Monsoon and Accessorize websites on Venda ecommerce platform. I was responsible for Venda templates tags programming as well as building and supporting various intranet applications.

Freelance Web Developer @ SixBytesUnder

Apr 2008 – Present (~12y)

London, United Kingdom

I love to create things and learn new technologies. Throughout the years I developed many websites and web applications. Some of them include internal recruitment portal for Sainsbury's, internal marketing portal for Saudi Aramco or a client management system for an accounting firm. On multiple occasions I was contracted as an IT consultant and server admin.

Co-founder @ Mapvivo

Jun 2007 – Sep 2013 (6y 4m)

London, United Kingdom

Co-founder of a web startup MapVivo (formerly Mapness). Website for travellers. On technical side, I was responsible for server-side and back-end development. On business side, I was looking for and eventually able to secure Angel investment.

Manager / Senior programmer @ Chillifish

Sep 2006 – Apr 2008 (1y 8m)

Vauxhall, London, United Kingdom

I was responsible for developing and managing clients websites and web based services. On top of that I managed some of our clients computers and their office network setup.

PHP developer @ Centrum Internetowe

Mar 2006 – Sep 2006 (7m)

Lublin, Poland

Managing existing clients and creating new websites using HTML, CSS, JavaScript, PHP and MySQL with a proprietary CMS.

Frontend developer @ Enzo

Nov 2005 – Mar 2006 (5m)

Lublin, Poland

Utilizing HTML, CSS and JavaScript to build frontend for websites and web applications.

Adobe Flash developer @ Polish Virtual University

Jan 2004 – Feb 2005 (1y 2m)

Lublin, Poland

Creating offline elearning courses, quizzes and tests as well as simple games with integrated animations, sounds and video, all in Adobe Flash.

Education

Master - Field of Study IT Sciences, Electrotechnology

2000 – 2002, Lublin University of Technology, Poland

Engineer - Electromagnetic Devices and Technologies

1996 – 2000, Lublin University of Technology, Poland

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